Careers at Horizon


With corporate offices in Chillicothe, Ohio, Horizon is a leading broadband provider of advanced data services in southern and eastern Ohio. Utilizing its extensive network of fiber optic cable, Horizon delivers advanced high speed data services, Internet, voice, digital video, security and monitoring services. Horizon's entrepreneurial heritage and long-standing commitment to remarkable customer care ensures its devotion to connecting its customers to their worlds through the delivery of cutting-edge broadband technology and proven telecommunication systems. 


If you are interested in a career with Horizon, view our available positions below:


Security System Sales and Installation Associate


Position Summary


The Security System Sales and Installation Associate is responsible for the sales, installation and support of Horizon’s Safe & Sound security products. The candidate will develop/maintain relationships with current and prospective customers for various product offerings. Collaborate with his/her manager to develop sales goals and product offerings to help the company reach revenue objectives. 


Essential Job Functions

  1. Maintains a high level of confidentiality and professionalism concerning customer information.
  2. Drives sales through building relationships with customers.  
  3. Demonstrates the ability to install, perform maintenance and repair on security systems, alarm devices and related equipment. 
  4. Follows safety practices to safeguard against injury and damage to property.
  5. Inspects installation sites and follows the proper procedures to determine material requirements and installation specifications.
  6. Consults with customers to assess their needs to effectively deliver cost estimates for equipment installation.
  7. Strong technical skills related to installation of cabling through various materials/structures to reach fixture outlets. Position and terminate cables, wires, and strapping. 
  8. Demonstrates excellent customer service through advanced knowledge of operating and maintaining security system products.
  9. Safeguards against loss of unused materials, ladders and tools on a job site or office location.
  10. Researches and generates a firm understanding of new/existing products.
  11. Performs other duties as assigned by management.


Knowledge, Skills and Abilities


  1. Knowledge of the security industry and basic understanding of alarm monitoring equipment.
  2. Knowledge of software applications related to security systems. 
  3. Strong communication skills to deliver exceptional customer service. 
  4. Skill in operating a variety of office equipment, including PC, test set, and user features of alarm systems.
  5. Skilled in problem solving and making sound, independent decisions.
  6. Ability to read and interpret documents such as safety rules, operation and maintenance instructions, as well as procedure manuals.
  7. Ability to plan and organize workload.
  8. Ability to prioritize workload, meet deadlines and function well in high-stress situations.
  9.    9 Ability to effectively function as a team player.


Education and Experience


  • High school diploma or GED equivalent is mandatory. 
  • College/vocational/technical school or training preferred. 
  • Minimum 6 months installation experience and experience in low-voltage electronics. 
  • Computer/IT/Networking and/or Telecommunications industries preferred. 
  • Related experience and education may be taken into consideration.   


Apply at by providing a resume and cover letter and include “SECURITY ASSOCIATE” in the email subject line.


Horizon is an Equal Opportunity Employer.